UltimusReach Admin

Add Customer Manage Customers Service Rates Manual Top-up Report

UltimusReach Admin › Add Customer

Add Customer

Create a customer and their database in one guided flow.

Onboard a new customer

Enter the customer details, the DB Name, the RTAC API key and the services they can use.

Failed Onboarding

These customers stopped part-way. Retry continues from the failed step.

Customer	DB Name	Failed Step	Error	Failed At	Action

Add New Customer

Customer Details

Customer Name*

Company Name

Email*

Mobile Number

GST Number

Address

Billing Contact

Service Contact

Customer Login

Username*

Password*

TFA Required The customer must set up an authenticator app at first login.

Database & RTAC

DB Name*

DIGIM

3 to 50 letters, numbers or _. Spaces become _. Cannot be changed later. Database: DIGIM...

RTAC API Key*

Services & Selling Rates

Rate is the price per message debited from the customer's wallet.

Loading services...

Manage Customers

View every customer and their account details.

Customer	API Key	Email	Mobile	Status	Action

Edit Customer

Customer Details

Customer Name*

Company Name

Email*

Mobile Number

GST Number

Address

Billing Contact

Service Contact

Account

Username

DB Name

Username and DB Name cannot be changed after the customer is created.

Customer Settings -

RTAC API Key

Current key:

New key from RTAC*

The old key stops working at once. Only a hash of it is kept in the audit log.

Two-Factor Authentication

TFA Required

When on, the customer must set up 2FA before they can log in (from their next login).

TFA set up by customer

For a lost phone: the customer sets up 2FA again with a new QR code.

Account Status

Current status

Update RTAC Key

Are you sure you want to replace the RTAC API key of ? The old key stops working at once.

TFA Required

Are you sure you want to for ?

Reset TFA

Are you sure you want to reset TFA for ? They will set up 2FA again with a new QR code.

Are you sure you want to ?

Service Rates

Turn services on or off and set the price per message for each customer.

Customer	Status	Services	Action

Service Rates -

Services & Selling Rates

Rate is the price per message debited from the customer's wallet. A new rate applies to new sends only.

Loading services...